Privacy policy

Who are we?

The flirtacademy.online website (hereinafter the "Website") and the service are provided by Effect Marketing AG, Langächerstrasse 14, 8907 Wettswil, Switzerland.

1. Summary of the Privacy Policy
2. A special notice regarding minors
3. How we collect your information
4. The legal basis for processing personal data
5. Information we collect
6. Our use of the information we collect
7. Disclosure of information
8. Reviewing and changing your information
9. Storage of personal data
10. Objection to and restriction of personal information
11. Links to third-party websites
12. International transfer of personal data
13. Policy changes and updates
14. Last revision and effective date
15. Security
16. Complaints and concerns

1. Summary of the Privacy Policy

This Privacy Policy covers our processing of information collected when using or accessing the services. This Privacy Policy also covers the handling of information about you that our partners share with us or that we share with our partners. The Website is committed to a professional and high-quality introduction to relationship coaching and is therefore very keen to protect your data. …It must be read together with the Website's Terms and Conditions. The Website's Privacy Policy applies to customer information that we collect through our Website and is intended to provide assurance.

Your privacy is important to us, and we want you to clearly understand how the information you provide or that is collected during your use of the Website is used, in order to make your visit more enjoyable and to provide you with interesting information and opportunities. By using the Website and/or our services, you agree to our Privacy Policy and our Terms and Conditions. If you do not accept these privacy terms or our Terms and Conditions, we ask you to leave the Website. All references in this policy to flirtacademy.online, "we", "us", "our" and similar terms should be interpreted accordingly. Likewise, any reference to "you", "your", "yours" or "yourself" in this Privacy Policy is a reference to yourself as a user of this Website, unless otherwise stated.

2. A special notice regarding minors

As stated in the Terms of Use, we ask persons under the age of 18 not to submit any information to us. The Website does not knowingly collect any information from children under the age of 18. It is the responsibility of parents or legal guardians to ensure that children under their supervision do not misuse a computer or an electronic device in an attempt to gain access to our Website or our service. Furthermore, we expect and require every user or member of our Website and services to commit to protecting the login credentials of children or minors.

3. How we collect your personal data

Your personal data may be collected or accessed in various ways, including: Directly from you (whether directly or verbally) when you establish a relationship with us, or you create an account through direct or indirect use of our services; Created by us in correspondence, etc.; Received from third parties in connection with the services we provide, following your consent, which may be obtained directly from you or indirectly through your actions. In such cases, we will ensure that such third parties are authorized to disclose such information to us. We may also obtain personal information about you through your use of our website flirtacademy.online or through the use of cookies on our Website.

4. Legal basis for processing personal data

We have the following legal bases for processing your personal data: The legal basis for processing your personal data is the performance of the service requested by us or the performance of any agreements you have entered into with us. Your personal data may be used to maintain your account and profile so that you can get in touch with other users of our platform.

In certain cases, we may ask for your consent or for certain matters. Where your consent is required for the collection, processing and disclosure of personal data, we ensure that such consent is freely given. We may also ask for your consent to send you marketing material from time to time that we think may be of interest to you. Such marketing communications will only be sent to you if you have agreed by opting in. Please note that, subject to legal or contractual restrictions, you may withdraw your consent to the processing of your personal data. Any communication regarding such a withdrawal or a change of consent must be made in writing and addressed to help@flirtacademy.online. We may process your personal data on the basis of our legitimate interests, including to provide our service to you, to analyze user behavior in order to improve our services and content, and for administrative purposes.

5. Information we collect

The various types of information we collect include: Information you provide in our ANONYMOUS online form, e.g.: gender, age, type of relationship desired, email address, date of birth, payment information and credit card information. However, NONE of your personally identifiable information can be accessed by the public or used to identify a specific individual. Information you voluntarily provide by creating and completing your profile, by posting or participating in media such as messages or chats on the Website. This may include, but is not limited to, account details, dating and age preferences, star sign, geographic location, photos, videos, personal interests, physical characteristics and the like. Information is automatically collected when you visit or use our Website, such as your IP address, email address, browser type, and through cookies, analytics services and third-party services. Information received from others via our Website. We collect information provided to us by third parties. Such personal information may include contact details, demographic information and internet navigation details. Information provided to us by financial institutions or payment providers, which may provide us with updates regarding your payment methods in connection with your paid account, or paid subscription and services.

6. Our use of the information we collect

We use your information to improve our services for you. In addition, we also use your data to protect you, as well as other users and the integrity of our Website, from fraud or in accordance with legal provisions. All information you enter about yourself in your profile will be displayed. We may remove any inappropriate image, inappropriate words, sentences or content that contains no information or otherwise makes no sense in relation to other members (with the aim of providing every member of the Website with a high-quality coaching service).

We may internally use personally identifiable information of our users to improve our marketing efforts, to statistically analyze use of the Website, to improve our content and product offerings, and to customize the content and layout of our Website. We believe that this helps us to improve the Website and to better tailor your online experience to your needs. We may also use personally identifiable information about you to provide you with information that, in some cases, is targeted to your interests, such as targeted banners and promotions.

We also use your information for administrative purposes and to communicate with you in a manner in which you would like to hear from us. We may contact you periodically by email for customer service purposes, to make you aware of special offers, new services and opportunities for our customers. Without your express consent, we will not contact you by telephone or SMS (opt-in). We use an opt-out standard for all communications except administrative communications relating to your account.

7. Sharing and disclosure of personal information

Your personal data that you voluntarily provide will be published to other users via your profile. Please note that once you share information publicly on the internet, we will have no control over how your information may be used by others. We do NOT share any personal information such as name, email address, complete postal code, telephone numbers or IP addresses. These are treated strictly private and confidential. Should we in any case ask you for such information, we hereby make clear that it may not be published without your express permission. We may further disclose your personal data to our employees, partners and other third parties who require such information to help us manage the relationships we have with you. When we share your personal data with such third parties, we ensure that these parties use this data in a manner that guarantees the security of your personal data.

This Website is operated by Effect Marketing AG, which belongs to a group of affiliated companies that are connected to one another and operate various business divisions. We act as one group and, from now on, we share information and data with other group companies as necessary. We confirm that all group companies comply with the data protection obligations set out in this document, to the extent and within the limitations imposed by the national laws of a particular company. By accepting our Terms and Conditions, you confirm that you are bound by this Privacy Policy and accept that we may exchange information with other group companies and that any processing may be carried out by one of the group companies. We do NOT sell or rent personally identifiable information about you to third parties without your express permission. We share information in aggregate with advertisers and for other marketing and advertising purposes. In these situations, we do NOT disclose to these entities any information that could be used to identify you personally.

In order to maintain a healthy community, we cooperate with all law enforcement investigations and with any third parties to enforce your intellectual property or other rights. We reserve the right to disclose your personally identifiable information in accordance with legal provisions where we believe that disclosure is necessary to protect our rights and/or to comply with a legal proceeding or a court order on our Website. We use a credit card company to bill you for goods and services. These companies do not store, share, or use personal data for any other purposes.

We do NOT share your personal data with third parties for marketing purposes without your consent. We are obliged to disclose personal information to authorities that are authorized to receive it, e.g. through a valid warrant or court order. Despite our efforts to keep all information concerning you up to date, accurate and complete, we rely on you to notify us promptly of any changes affecting your information. Your individual use of the Website and contact with other members will be treated strictly confidentially. Subject to your express consent, we may from time to time send you emails containing information about the system and activities of the Website, as well as notifications, promotions, and offers from third parties that may be of interest to you. You can unsubscribe from the Website's email notifications or from emails sent by third parties at any time by changing your profile settings or using the unsubscribe link included in every email sent by our Website or a third-party provider. In the event that third parties display advertising material on this Website and you use parts of this Website, we reserve the right for us or our advertisers to place a cookie in your browser relating only to that advertising. Cookies are ordinary parts of internet operation and are also used by the Website to securely identify you each time you log in and use the Website and to keep your session active if you do not use the Website for a certain period of time. Further information about cookies can be found in our Cookie Policy.

8. Reviewing and changing your information

We will use reasonable means to keep your personal data accurate, complete and up to date for the intended purpose. However, you must inform us promptly if and when your personal data changes. As far as your personal data is concerned, you have the right to obtain confirmation that your personal data is being processed, and you may request access to said personal data. You may further request a copy of the information we have obtained – this request may be made verbally or electronically. We will provide a copy of it in a structured, commonly used and machine-readable format.

You have the following options to change or delete your data from our database: Send an email to customer support. Log in with your password and click change/delete on your profile page. If your profile is to be deleted from our database after you have deactivated it, please note that we will retain the associated data for a further three months (approximately ninety calendar days). This applies if the information is needed in connection with the original purpose for which it was collected or is otherwise permitted or required by law. In any case, your profile will be deactivated and it will NOT be displayed on the Website.

9. Storage of personal data

We store your personal data for as long as necessary to provide you with our services in accordance with this policy, or until your account is deleted. Unless a longer retention period is required or otherwise permitted by law. You have the right to obtain the deletion of your personal data from us; however, this is subject to our legal obligations, which may require us to store your personal information for a certain period of time.

10. Objection to and restriction of personal information

You have the right to object where the situation requires the processing of your personal data. We will no longer process your personal data unless we have compelling grounds for the processing. You have the right at any time to object to the processing of personal data concerning you for direct marketing purposes. You can unsubscribe from receiving email notifications to your external mailbox. To do so, please use the link at the bottom of every email. We further recognize your right to restrict the processing of personal data. In this case, we will only retain it for the exercise or defense of claims.

11. Links to third-party websites

Please note that when accessing other third-party websites via hyperlinks on our Website, we have no control over the content of those websites. These websites have their own privacy policies, for which you assume no responsibility or liability.

12. International transfer of personal information

Where we allow contractual partners or third parties to process your personal data outside the European Economic Area, we will ensure that adequate safeguards are in place to protect your personal data. We use standard contractual clauses approved by the European Commission, or other appropriate safeguards, to permit data transfers from the EEA to other countries.

13. Policy update

The Website reserves the right to update this policy when it deems it necessary. Should changes to the policy occur, this will be indicated by updating the date of the last revision of the policy at the end of this document.

14. Last revision and effective date

This policy was last revised on 20 May 2018. For users who registered for our service before 20 May 2018, this new version of the policy applies from 24 May 2018. This Privacy Policy has been translated for your convenience. If there is any discrepancy between this version and the original English version, the English version shall prevail. If you have any questions or concerns, please use the customer service form on the Website and our team will address your concern quickly, professionally and efficiently. We take the privacy of our members very seriously and are ready to help quickly and without bureaucracy should any problems arise.

15. Security

Protecting the privacy of your personal data is of the utmost importance to us, and from now on all necessary technical and organizational measures will be taken to ensure that your personal data is stored securely and all precautions are taken to ensure that no unauthorized or unlawful processing of personal data takes place. Please note that although we take all necessary steps to protect your data, we do not promise, and you should not expect, that your personal information will always remain secure.

16. Complaints and concerns

If you have concerns regarding our data protection methods and procedures, you have the right to contact us by telephone, in writing or by email to lodge a complaint at [help@flirtacademy.online](mailto:help@flirtacademy.online). Your concerns will be addressed within the shortest possible time.